Terms of Use
Last updated: November 9, 2026
JingleMoon is licensed to you under the Apple Standard End User License Agreement, together with these terms.
For fun
Santa's route is simulated for fun and does not show a real aircraft or person. Santa in the chat is a fictional character, not a real person, and its replies are written in advance or produced by Apple's on-device model. Nothing in the app promises a gift. The chat is not a helpline or an emergency service: a child who is worried should speak to a trusted grown-up, and in an emergency call local emergency services.
Letters are a pretend delivery
A letter to Santa is saved only on the device. It is not posted, emailed or delivered to anyone, and the reply and the Nice List certificate are made by the app.
Santa's Workshop
Santa's Workshop sells optional one-time purchases: keepsakes, reindeer adoptions, Santa's Visit, the Christmas Eve Magic Kit, the advent calendar, snow globes, and bundles. A one-time purchase is paid once, is not a subscription and does not renew. Items are digital and are made on your device, with a name you type. They are for personal, non-commercial family use; please do not resell them. Some items work on set dates: Santa's Visit appears on the tracker on Christmas Eve and Christmas Day, a reindeer pulls the sleigh on the flight, and advent doors open on their day in December. Purchases can be restored with the same Apple Account from Settings or from the Workshop. Refunds are handled by Apple.
Subscriptions and purchases
JingleMoon is free to download and includes a free allowance. An optional upgrade is sold as an auto-renewing weekly, monthly or yearly subscription, or as a one-time lifetime purchase; special offers may lower the price. The upgrade unlocks unlimited chats, unlimited letters and every certificate design.
Payment is charged to your Apple Account when you confirm. A subscription renews automatically for the same period and price unless cancelled at least 24 hours before the current period ends, and the renewal is charged in the 24 hours before it ends. Manage or cancel it in your App Store account settings. Deleting the app does not cancel a subscription. Refunds are handled by Apple. Prices are shown in the app before you buy.
Acceptable use
Please use the app as intended and keep the chat kind. A parent or guardian is responsible for purchases and for a child's use of the app.
Credits
Earth images: NASA. City names: Wikidata (CC0). Music: Jingle Bells (Calm) by Kevin MacLeod (incompetech.com), licensed under CC BY 3.0. Other credits are in the app's Settings.
Liability
The app is provided as is, to the extent the law allows. Nothing here limits rights you have under the law of your country.